Q: Where does Storeomart LLC ship?
A: We proudly serve customers across all 50 U.S. states! Currently, we do not offer international shipping.
Q: What are my shipping options?
A: Choose from:
- Standard Shipping: 3–5 business days (free on orders over $50).
- Expedited Shipping: 1–2 business days ($9.99 flat rate).
- Carbon-Neutral Shipping: Offset your order’s emissions at checkout for $2.99.
Q: How long does processing take?
A: Orders placed before 12 PM PST are processed and shipped the same day. Weekend orders ship Monday.
Q: Can I track my order?
A: Yes! You’ll receive a tracking number via email once your order ships. Monitor your package in real time through your Storeomart account or the carrier’s website.
Q: What if my package is lost or delayed?
A: We partner with trusted U.S. carriers (USPS, UPS, FedEx) for reliable delivery. If issues arise, contact our support team immediately. We’ll work with the carrier to resolve delays or reship your order at no extra cost.
Q: Do you ship to P.O. boxes or APO/FPO addresses?
A: Yes! We deliver to all valid U.S. addresses, including P.O. boxes and military bases (APO/FPO).
Q: What about Alaska, Hawaii, or U.S. territories?
A: We ship nationwide, including Alaska, Hawaii, Puerto Rico, Guam, and the U.S. Virgin Islands. Additional transit time may apply.
Why Choose Storeomart?
- Fast & Free: Free standard shipping on orders over $50.
- Eco-Friendly: Opt for carbon-neutral shipping to reduce your environmental impact.
- Transparency: Real-time tracking and proactive delivery updates.